You should check your fallback to SMS settings. It could be that the time set for the fallback to SMS is too short after IP messages fail. For optimal use, SMS messages should be sent after 10-15 minutes if an IP message fails. Go to Settings > Preferences > Message Flow.

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The app only displays messages from the past 30 days. This is true whether you install the app for the first time, or if you’ve delted the app and re-installed it.

Go to your phone’s settings and make sure Wi-Fi optimization is unchecked. For Android OS 4.4, Settings > Wi-Fi > Menu Button Advanced > Wi-Fi optimization.

Go to Settings > Messages. UNCHECK the box that says Enable SMS.

You can download the app from our website or from the Google Play Store forAndroid devices or the Appstore for iOS devices. If you need an Administrator account, it is best to register via our website.

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Yes, it is 100% free to download the app.

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